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OHA Drinking Water Services Contact Report Details
PWS ID:	OR41 05926
PWS Name:	HILAND WC - NORTHRIDGE WATER CO

Who Was Contacted and Phone:	Norm Shaw (541) 621-5022
Contact Date:	09/10/2009
Contacted By:	OBEREIGNER, MIKE (JACKSON COUNTY)
Contact Method/Location:	Office

Assistance Type:	BOIL WATER
Reasons:	Operations Coliform

Details:	SUMMARY: Boil water notice issued DETAILS: Northridge Water Co has been advised to issue a boil water notice today due to partial loss of system pressure. The two wells currently in use (L42769 and L22708) are not producing enough water during peak demand periods. This problem is indicative of disappearing groundwater in the Shady Cover area. The problem was brought to our attention by a customer complaint. The operator has been instructed to follow the Service Outage Best Management Practices in bringing the system back online. The boil notice will remain in effect until special sampling indicates that the system is coliform absent. Northridge issued a boil water notice for the same problem on 08/17/09 (see previous contact report). ACTION NEEDED: Special samples need to be collected after the system is re-pressurized to verify that there is no coliform present.